Privacy Policy

Last Updated: September 2026

At Noor E Layan, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect information such as:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase details
• Payment-related information
• Account/login information, if you create an account
• Messages or information you provide when contacting us
• Website usage and browsing information

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Confirm your purchases and payments
• Contact you regarding your order
• Provide customer support
• Process returns, exchanges, and refunds
• Improve our website, products, and shopping experience
• Maintain and manage your customer account
• Send important service-related communications
• Send promotional emails or offers where you have provided appropriate consent
• Prevent fraudulent or unauthorized transactions
• Comply with applicable legal requirements

3. Payment Information

Payments may be processed through third-party payment providers.

Noor E Layan does not intentionally store complete credit or debit card details on its own website servers. Payment information may be handled directly by the relevant payment provider according to its own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember items in your shopping cart
• Keep you logged into your account
• Understand how visitors use our website
• Improve website performance
• Remember certain preferences
• Provide relevant marketing or advertising

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. How We Share Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties when required to provide our services, including:

• Payment service providers
• Delivery and courier companies
• Website hosting and technical service providers
• Website analytics and marketing service providers
• Customer support providers
• Government authorities or legal bodies when required by law

These parties should only receive information necessary for the service they provide.

6. Order & Delivery Information

When you place an order, we may share relevant information such as your name, phone number, address, and order details with our delivery or courier partners so your order can be delivered successfully.

7. Marketing Communications

If you subscribe to our newsletter or otherwise provide consent to receive promotional communications, we may send you information about:

• New arrivals
• Collections
• Offers and promotions
• Product updates
• Noor E Layan announcements

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the email or by contacting us.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

9. Third-Party Websites

Our website may contain links to third-party websites, payment providers, social media platforms, or other external services.

Noor E Layan is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing them with your personal information.

10. Your Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent for marketing communications
• Ask questions about how your information is being used

Some information may need to be retained where required for legal, accounting, fraud-prevention, or transaction-related purposes.

11. Children’s Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or privacy practices.

Any updates will be posted on this page with a revised Last Updated date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Noor E Layan
Phone / WhatsApp: +92-325-8049458
Email: info@noorelayan.com

Customer Service Hours:
Monday – Saturday
11:00 AM – 6:00 PM PST

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Noor E Layan

Modestly Yours.